UEW

Discussion in 'Sale / Trade Feedback' started by Slade, Dec 7, 2016.

  1. Tyler

    Tyler Member

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    I would agree with you, had I not been told multiple times that my package was on the way. The lead on is frustrating.
     
  2. UEWSUPPORT

    UEWSUPPORT Member

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    Tyler be on the lookout for a USPS email today from us regarding the Remaining item
     
  3. Emac

    Emac Member

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    After a long wait my package from these guys finally arrived. I appreciate them seeing my order to completion....no thrilled with the wait but I didn't need it in a hurry. Hopefully they get things lined out....which I believe they will.
     
  4. Uncle Malice

    Uncle Malice Member

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    Thus far I've received 3 of the 9 knives on my order. Still waiting on tracking for the rest of it. Was supposed to have it no later than last Saturday, but still waiting.
     
  5. Tyler

    Tyler Member

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    Yup. Was promised USPS email yesterday. Still nothing.
     
  6. Boker55

    Boker55 Member

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    Site is still up and the coupon is still good. Maybe re-order... lol
     
  7. IW17

    IW17 Member

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    Lol yeah I noticed that too
     
  8. UEWSUPPORT

    UEWSUPPORT Member

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    Site is up because we still have orders to attend to. With how everything is set up I can't close the site until I am done with orders. Tyler that email should be showing up. Other remaining orders are near completion and those people will be updated soon with everything
     
  9. Tyler

    Tyler Member

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    Update.

    Just got a tracking number.
     
  10. timdgsr

    timdgsr Member

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    But you can invalidate the coupon code....
     
  11. Tyler

    Tyler Member

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    Well the tracking number that I was given was delivered today... In Washington... I'm in CO.
     
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  12. UEWSUPPORT

    UEWSUPPORT Member

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    Check email we sent your corrected number
     
  13. Zeek

    Zeek Member

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    Congratulations !!!
     
  14. UEWSUPPORT

    UEWSUPPORT Member

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    Just to inform people why that happens sometimes it's just a flawed system within how our warehouse dashboard updates the info from USPS next to names I'm powering through this and wrapping up these remaining orders as fast as possible and this whole ordeal will be over
     
  15. UEWSUPPORT

    UEWSUPPORT Member

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    For the last few customers on here I know it's a mess and do know your refunds are actively open to you in the event items aren't near delivery to the point where we can't intercept
     
  16. Uncle Malice

    Uncle Malice Member

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    I'm not looking for a refund, I would just like my stuff. I got an email Jan 27 that I would have tracking soon.... but nothing came. Sent 2 emails back over the next few days.... no response.

    Got another email Feb 1 saying basically the same thing... I'll have tracking soon!.... but nothing came.... I have sent 2 more emails back for an update.... but no response.

    To date, I've received 3 of the 9 knives on my order placed on December 1.
     
    Last edited: Feb 8, 2017
  17. timdgsr

    timdgsr Member

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    lol
     
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  18. Zeek

    Zeek Member

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    tmp_13663-Keep-Calm-Shiver-in-Anticipation-456150025.png
     
  19. timdgsr

    timdgsr Member

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    Any updates on this?

    I was just reading a thread on Garage Journal about an Ebay seller and Triangulation fraud. I'm not trying to accuse anyone of fraud here, just saying the thread struck a similar cord with description of some orders being processed, etc.
     
  20. UEWSUPPORT

    UEWSUPPORT Member

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    No fraud sir I'm in the process of emailing outstanding customers now concerning what's happening and their orders and when to expect everything moving forward
     

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