I would agree with you, had I not been told multiple times that my package was on the way. The lead on is frustrating.
After a long wait my package from these guys finally arrived. I appreciate them seeing my order to completion....no thrilled with the wait but I didn't need it in a hurry. Hopefully they get things lined out....which I believe they will.
Thus far I've received 3 of the 9 knives on my order. Still waiting on tracking for the rest of it. Was supposed to have it no later than last Saturday, but still waiting.
Site is up because we still have orders to attend to. With how everything is set up I can't close the site until I am done with orders. Tyler that email should be showing up. Other remaining orders are near completion and those people will be updated soon with everything
Just to inform people why that happens sometimes it's just a flawed system within how our warehouse dashboard updates the info from USPS next to names I'm powering through this and wrapping up these remaining orders as fast as possible and this whole ordeal will be over
For the last few customers on here I know it's a mess and do know your refunds are actively open to you in the event items aren't near delivery to the point where we can't intercept
I'm not looking for a refund, I would just like my stuff. I got an email Jan 27 that I would have tracking soon.... but nothing came. Sent 2 emails back over the next few days.... no response. Got another email Feb 1 saying basically the same thing... I'll have tracking soon!.... but nothing came.... I have sent 2 more emails back for an update.... but no response. To date, I've received 3 of the 9 knives on my order placed on December 1.
Any updates on this? I was just reading a thread on Garage Journal about an Ebay seller and Triangulation fraud. I'm not trying to accuse anyone of fraud here, just saying the thread struck a similar cord with description of some orders being processed, etc.
No fraud sir I'm in the process of emailing outstanding customers now concerning what's happening and their orders and when to expect everything moving forward