Which is what pushed me over the edge to cancel my order. I understand shipping times being a bit long but when you see guys get theirs when they ordered 3 weeks after you did its a bit alarming.. if the comms were better I'd be okay however when it went shady it went shady quick for me..Trust is terrible thing to lose, especially for a business. Yeah, I got my refund but that doesn't include the time I lost in trying to get gifts quick because of their poor shipping and communication. I can say I wont be ordering form these guys again. I don't see why anyone else is either after all of the publicity this guy has seen in just this forum..
I'm still waiting on my Recon-1. It's been almost 2 months to the day... I've given up trying to understand how they run their business. I know Alan said he learned from this experience and will be taking a hiatus to "regroup" but yet there are still new items being added to the website. Also, anyone else notice the Web domain URL was changed to aresarmoryco.com? Wonder why that is?
Wonder why that is?[/QUOTE] Because the site is being unpublished and rebranded under that name soon after we wrap up remaining orders. we will be regrouping
Yeah guys after we complete outstanding orders the site will be down and no one has to deal with this anymore some products update automatically as well as soon as they enter our warehouse if that helps answer your concerns on that.
...and with this post, I conclude the final chapter in my UEW saga: Thank you @UEWSUPPORT and Alan for making sure the order was fulfilled and for your communication during the last 2 months. I hope you are able to streamline your business a little more and hopefully do more business in the future.
UEW is gtg in my book. Comms were okay and the knife arrived. And the price was amazing. Thanks Alan.
Well, my three items have been split into three orders. Received two, waiting on the third. So its still not over for me...
Ok. Updated. He just emailed me saying his IP was banned for some reason so that is why he hasn't been on in a few days but he says tracking will be up soon for my knife
It's been about a month since I placed an order. I'm paitent tho. I think the wait will be worth the 1/2 off price of a ZT.
I placed my 3rd order on Dec 1st. Alan said I should be getting tracking this week. There are 9 knives on that order though, so we'll see. My first 2 orders came through successfully. Looking forward to getting them in. A couple of them are going to be late Christmas gifts.
Yes majority of those orders will arrive on the 3rd after the holiday. Sending more numbers out tonight with other tracking numbers some orders will be arriving tomorrow as well for some customers. Will update everyone